Kruševac: Twenty-seven-years-old Milica Jočić from Kruševac decided to apply, within the “Education to Employment” project, for training for the profession of a waiter, even though she had no previous knowledge about the job. And this paid off because, after two-month training in Kruševac’s “But 037” coffeeshop, she got a job.
“I decided to try myself out in this job, within the project. First we had theoretical training in which I learnt a lot about the job of a waiter, about the rules relating to restaurants, the dress code, about how to address the customers, and about working in a coffeeshop where the rules are somewhat different,“ Milica Jočić said.
She said that she was really lucky to end up in “But 037“ coffeeshop.
“The employer is good, and co-workers and the manager are ready to come forward, to explain what we are to do,“ Milica explained.
Even though she learns new things every day, she is aware that two months were not long enough for her to learn all the ropes of waiter’s craft.
“However, I do know enough to be able to complete a shift on my own. At summertime we have the outside seating space and, considering that our coffeeshop is small, the jobs of the barman and the waiter are not separated. This means that I have learnt to make many kinds of coffee and iced tea which we have on offer. And that is what I like very much,” she said.
According to her, these are made by adding different additives and syrups so that what you get is white, black, mocha, or hot or cold coffees.
“We also have different kinds of specialty coffee, filter coffees which take some more time to prepare. You need to have some more knowledge to do it. And there are special appliances for it,“ she added.
She believes that it is always good to be able to do several jobs and she confirmed that it means a lot to her that she got a job after she completed the training.
“I am happy that I have stayed on to work here. To earn your living – particularly nowadays – means a lot. Besides, I really like the job,“ she said.
The owner of the “But 037“ coffeeshop and the mentor at the training Stefan Stojanović has only the words of praise for Milica.
“I am really fascinated by her taking initiative and being eager to learn. I could see that she was very interested in the job and that this is a way for her to gain knowledge which will be useful for her even if she works elsewhere,“ Stefan Stojanović said.
According to what he said, the “Education to Employment“ project is interesting because it motivates the people who are willing to work.
“He helped me to, on the job, train a person who is new in this and has no experience. Also, even though I had been a mentor before, in this project I have expanded and advanced my knowledge about communication with trainees and I learnt how to organise the training and divide it in several separate parts,“ Stefan Stojanović said.
Five trainees from Kruševac and Trstenik attended the training for waiter’s job within the “Education to Employment“ project in three coffeeshops. The duration of training was two months, and the practical part was preceded by the theoretical one conducted by a teacher from the Kruševac Chemical/Technological School.
Text and photo: Jelena Božović / Edited by: Sandra Vlatković